Training clients

We develop and deliver innovative, high-quality professional education, training and consulting services for police organizations.

The Sergeants' Leadership Program

"...I ran the meeting using the facilitation method as taught by Jim Jordan and Liz O'Connor during the Sergeants' Leadership course I took with them. I only note this because during the end-of-course critique one of the questions was, 'which topic from the course did you find least useful to your job?' The meeting facilitation method was the one I chose. Ironically, this method of running a meeting met with resounding success when I employed it."
- Sgt. John Bonney, Stoughton (MA) Police Department, TSLP Class 08, from a memo to his Executive Officer

We have trained or are in the process of training all sergeants in these departments:
  • Arlington (MA) Police Department
  • Beverly (MA) Police Department
  • Boston Police Department
  • Branford (CT) Police Department
  • Brookline (MA) Police Department
  • Cambridge (MA) Police Department
  • Danvers (MA) Police Department
  • Haverhill (MA) Police Department
  • Lowell (MA) Police Department
  • MBTA Transit Police
  • Peabody (MA) Police Department
  • Pittsfield (MA) Police Department
  • Salem (MA) Police Department
  • Southington (CT) Police Department
  • Wellesley (MA) Police Department

How does TSLP get rated?

Those who have completed TSLP have rated it very highly:
  • 93% saying that they would recommend it to a colleague
  • 99% rating the instructors excellent (78%) or satisfactory (21%)
  • 82% report that they will be better supervisors as a result of TSLP.

0ver 350 sergeants from six states have completed TSLP; they come from:

Massachusetts

  • Amherst
  • Arlington
  • Ashland
  • Babson College
  • Bedford
  • Beverly
  • Billerica
  • Boston
  • Boston College
  • Boston University
  • Boxborough
  • Brockton
  • Brookline
  • Cambridge
  • Danvers
  • Dracut
  • Falmouth
  • Fitchburg
  • Foxborough
  • Framingham
  • Groton
  • Haverhill
  • Littleton
  • Lowell
  • Lynn
  • Lynnfield
  • MBTA Transit
  • MIT
  • Medford
  • Methuen
  • Milton
  • Needham
  • North Andover
  • Northeastern University
  • North Reading
  • Norton
  • Norwood
  • Orleans
  • Peabody
  • Pittsfield
  • Reading
  • Salem
  • Sherborn
  • Somerville
  • Stoneham
  • Stoughton
  • Suffolk University
  • Tewksbury
  • Tisbury
  • Tyngsboro
  • UMass-Lowell
  • Wakefield
  • Waltham
  • Walpole
  • Wareham
  • Wayland
  • Wellesley
  • Weston
  • Wilmington
  • Winchester

Connecticut

  • Berlin
  • Branford
  • City of Groton
  • Metropolitan District (Hartford)
  • Milford
  • Newtown
  • Rocky Hill
  • Southington
  • Windsor

New Hampshire

  • Derry, Hooksett

New Jersey

  • Trenton

South Carolina

  • Greenville

Vermont

  • Rutland

Testimonials

"The class made me a better supervisor by making me reflect on me; giving me insight via MBTI, and how to make improvements; educating me about myself, what makes me tick in my role; making me more aware of my role as a supervisor/leader and how to do better."
- From a TSLP Evaluation


"Your training at the Boston Police Academy was interesting. One of my favorite sayings is, 'You don't know what you don't know.' You guys pointed out a lot of things that we do on a daily basis but have no idea why, or if there's a better way to do them."
- A note from a former TSLP student


"Okay to have input from subordinates at times/Allow others to help contribute to problem solving/ Get officer participation/ownership in decisions / use others as resources."
- From a TSLP Evaluation


"Gave me understanding of how my personality works/my style and how I need to be aware and take into consideration my subordinates' different personalities and styles, thinking more about self evaluation."
- From a TSLP Evaluation


The Lieutenants' Leadership Workshop

We have trained all lieutenants in these departments:
  • Beverly Police Department
  • Danvers Police Department
  • Salem Police Department
"What I saw immediately was an increase in the confidence of our lieutenants in exercising a new level of leadership."
- Chief Paul Tucker, Salem (MA) Police Department


What our Consulting clients say:

Chief James Cormier

Reading Police Department
JCormier@ci.reading.ma.us

"The Reading, MA Police Department recently worked with Jim Jordan Consulting to develop a strategic plan in order to give the department's leadership clear direction as the department worked through a time of major personnel transition. Jim Jordan's insight and thoughtful communication with a wide variety of stakeholders, including government officials, politicians, police employees of all ranks, was invaluable in creating a strategic plan for the department. Jim was able to make people feel comfortable to share their points of view freely and get to the heart of concerns. He was then able to accurately interpret the information gathered and use it as helpful guidance for the department. This process, while risky in some ways, was invaluable in bringing the command staff together to understand a common direction they could all accept, and give a blueprint to guide the department going forward. I would recommend this process to any department."


Chief Paul Shastany

Stoughton Police Department
pshastany@stoughton-ma.gov

"I really like their approach. 'Every brain in the game.' Jim's work helped me in my goals of getting people invested, inculcating ownership and accountability at all ranks in the SPD. His work was the catalyst for a rapid rise in energy and enthusiasm in the Department. We will use him again."


Thomas G. Robbins

Director of Public Safety and Chief of Police
Boston University
tgresq@bu.edu

"Jim's hard work and expertise really helped me upon taking office to identify the key strategic issues that needed my attention. He worked well inside our department because of his way of engaging line personnel and his subject matter expertise."


Chief Daniel C. O'Leary

Brookline Police Department
Former President, Mass. Major City Chiefs Association
doleary@brooklinema.gov

"Jim's work with us was a great resource as we worked to clarify our mission and goals. He has a unique mix of experience and skills to work effectively with police and other criminal justice organizations."


Commissioner Robert C. Haas

Cambridge Police Department
rhaas@cambridgepolice.org

"Jim has demonstrated a remarkable capacity in the way he approaches strategic planning, facilitated discussions, and the promotion of planned change. He brings a style that encourages and excites participants in planning sessions that has proven to be extremely productive."


Chief Anthony J. Riello

Then-President, Mass. Chiefs of Police Association
Falmouth Police Department
February, 2008 Newsletter
ariello@falmouthpolice.us

"The Strategic Planning Retreat helped us come together and prioritize our short and long term goals for Mass Chiefs with police training as our primary goal. The E-Board will finalize the Strategic Planning results at our February meeting, and will disseminate to every one. Special thanks, to our facilitator, Jim Jordan for all his efforts, facilitating the process."


Patrick H. Bradley

former Undersecretary of Public Safety
Commonwealth of Massachusetts
Patrick.Bradley@securitasinc.com

"The work Jim did for us at the Executive Office was very valuable. His unique blend of personality and expertise helped us to facilitate a strategic collaboration among divided agencies around a new strategy for prisoner reentry. Jim knows the business and connects with the people."


Chief A. Wayne Sampson (ret.)

Executive Director
Mass. Chiefs of Police Association
February, 2008 MCOPA Newsletter
wsampson@masschiefs.org

"Our strategic planning session was a great success and we will continue to work on an implementation plan over the next several months. Jim Jordan did a terrific job at keeping us focused and on task throughout the two days. We will continue to work with him during the year to make sure we reach our goals as an Association.


Chief Steven Carl

Framingham Police Department sbc@framinghamma.gov

"I found Jim to be a real asset. He listens and then he thinks with you. He works well inside a department because of his personal style and ability to connect with sworn personnel."



Contact us for more information about how we can serve your organization.